Frequently Asked Questions
Find answers to common questions raised by prospective publishers and readers in our comprehensive Q&A section.
Questions & Answers
PUBLISHERS
Q. How long does it take to publish my work?
A. As soon as manuscripts have been received and checked by our moderators then we aim to upload to the website within a week.
Q. How do I receive renumeration for my work?
A. Royalties are paid based on the number of purchases made through the website. A monthly report will be provided of purchases made when they occur.
Q. How are royalties paid?
A. Royalties are paid by direct bank transfer to your chosen account on a monthly basis. A monthly report will be emailed to you of purchases made prior to payments being made.
Q. Can I request my work is removed from the website?
A. Work can always be removed on request by sending notification that your work is to be removed. We aim to complete this within a week of receiving your request.
Q. Can I chose the price for my work?
A. We work on the basis that you chose at what price you want your work to be made available to purchase.
Q. What price should I choose for my work?
A. The website mission is to offer low cost reading at a high volume. You are completely free to chose whatever pricing structure for your work.
READERS
Q. How to play Audio Books
A. Use Windows Media Player or play direct from mobile phone or tablet
Q. Do we accepts returns for defective products
A. We will replace any defective products that are distributed online. If you are unhappy with the quality of any products we will reimburse you the full cost subject to any transactions charges that are applied during the purchase of the item
Q. Cost of Shipping
A. There are no costs for shipping for all products in the Store
Q. When are products shipped
A. Products are avaiulable for shipping immediately on payment. The purchaser has 30 days to download the product